Effective Date: 25-Jun-2026
Last Updated: 25-Jun-2026
TONETRENDZ LADIES COSMETIC & PERSONAL CARE CENTER L.L.C. ("ToneTrendz", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you:
We process personal information in accordance with applicable laws of the United Arab Emirates, including the principles established under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Where applicable, we also seek to follow internationally recognised privacy principles, including those reflected in the General Data Protection Regulation (GDPR), for the benefit of our international clients.
The organisation responsible for processing your personal information is:
TONETRENDZ LADIES COSMETIC & PERSONAL CARE CENTER L.L.C.
Trade License No. 1626587
Office 214, Binghatti Azure
Jumeirah Village Circle (JVC)
Dubai
United Arab Emirates
Website: https://tonetrendz.com
Email: admin@tonetrendz.com
Telephone: +971 4 577 6803
WhatsApp: +971 55 872 6119
Depending on your interactions with ToneTrendz, we may collect the following categories of information:
**Personal Information**
- Full name
- Telephone number
- WhatsApp number
- Email address
- Preferred language
- Date of birth (if applicable)
- Emergency contact information (if provided)
**Appointment Information**
- Appointment history
- Treatment history
- Purchased packages
- Consultation notes
- Product purchases
- Preferences
- Health Information
Before providing treatments, we may ask you to supply information necessary to assess the suitability of the treatment, including:
- Pregnancy or breastfeeding status
- Allergies
- Current medications
- Previous cosmetic procedures
- Skin sensitivities
- Contraindications
- Relevant medical history shared voluntarily by you
We only collect the information required to deliver our services safely and effectively.
**Website Information**
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Cookies and analytics data
Your information may be used to:
We do not use your information for automated decision-making that produces legal or similarly significant effects.
Prior to treatment, clients may be required to complete and sign our Client Consent Form.
The form may include:
Failure to provide accurate information may affect treatment suitability.
If you choose to receive marketing communications, we may contact you by:
You may withdraw your consent at any time by contacting us or using the unsubscribe option where available.
Service-related communications, including appointment confirmations, reminders and treatment information, may still be sent where necessary.
Our website may use cookies and similar technologies to:
Where required, non-essential cookies will only be used after obtaining your consent through our cookie banner.
You may adjust your browser settings to manage cookies at any time.
We may use analytics services such as Google Analytics and Google Search Console to understand how visitors interact with our website.
Analytics information is generally aggregated and is used to improve our website and services.
If you contact ToneTrendz using WhatsApp, your communication will also be subject to WhatsApp's own privacy practices.
We use WhatsApp only to:
We recommend avoiding the transmission of unnecessary sensitive information through messaging platforms.
Appointments may be managed using trusted third-party booking software.
Information submitted through booking systems is used solely for appointment scheduling, treatment administration and customer service.
Payments may be processed through authorised third-party payment providers.
ToneTrendz does not store complete payment card details on its own systems.
We do not sell your personal information.
We may share information only where reasonably necessary with trusted providers assisting us with:
These providers are expected to process personal information securely and only for the agreed purpose.
Some of our service providers may process information outside the United Arab Emirates.
Where this occurs, we take reasonable steps to ensure that personal information receives an appropriate level of protection consistent with applicable law.
We implement appropriate technical and organisational measures designed to protect personal information, including:
Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
Subject to applicable law, you may request to:
We will respond to requests within the timeframes required by applicable law.
Our website may contain links to third-party websites or services, including Google Maps, WhatsApp, Instagram, Facebook, online booking platforms and payment providers.
We are not responsible for the privacy practices or content of third-party websites.