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Legal Notice

TONETRENDZ LADIES COSMETIC & PERSONAL CARE CENTER L.L.C.

www.tonetrendz.com

License number: 1626587


JVC, Binghatti Azure, Office 214
Dubai United Arab Emirates


Phone: +971 4 577 6803
Mobile & Whatsapp: +971 55 872 6119
E-Mail: admin@tonetrendz.com


Company Information

This website is owned and operated by TONETRENDZ LADIES COSMETIC & PERSONAL CARE CENTER L.L.C. ("ToneTrendz", "we", "our", or "us").

The information published on this website is provided solely for general informational purposes relating to our cosmetic, aesthetic, skincare and wellness-oriented services.

Nature of Services

ToneTrendz provides non-invasive cosmetic and personal care services intended to enhance appearance, promote wellbeing, and improve body confidence.

Our services are aesthetic in nature and are not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, or health disorder.

Nothing published on this website shall be interpreted as medical advice, medical diagnosis, prescription, healthcare advice, or professional medical treatment.

Visitors experiencing medical concerns should consult an appropriately licensed physician or healthcare professional.

Individual Results

Treatment outcomes vary significantly between individuals.

Results depend on numerous factors including, but not limited to:

  • age
  • genetics
  • lifestyle
  • nutrition
  • hydration
  • hormonal factors
  • body composition
  • skin characteristics
  • adherence to treatment recommendations
  • aftercare compliance

Accordingly, ToneTrendz does not guarantee:

  • specific aesthetic outcomes
  • measurable body changes
  • weight reduction
  • fat reduction
  • circumference reduction
  • skin improvements
  • treatment duration
  • longevity of results

Any photographs, illustrations, testimonials or descriptions displayed on this website are intended solely to demonstrate possible outcomes and shall not be interpreted as guarantees.

Consultation

All services are subject to an individual consultation.

Before treatment, clients may be required to complete and sign our Client Consent Form.

Clients must disclose all information relevant to treatment suitability, including but not limited to:

  • pregnancy or breastfeeding;
  • allergies;
  • medications;
  • medical conditions;
  • previous cosmetic procedures;
  • skin conditions;
  • implanted medical devices;
  • recent surgeries.

Failure to disclose relevant information may result in treatment being postponed, modified or refused.

We reserve the right to:

  • refuse treatment
  • postpone treatment
  • recommend alternative treatments
  • request additional information
  • require medical clearance where considered appropriate

Client Consent Form

Prior to receiving services, every client may be required to complete and sign a Client Consent Form.

The Client Consent Form may include:

  • medical declarations
  • contraindications
  • acknowledgement of risks
  • treatment limitations
  • expected outcomes
  • photography consent (where applicable)
  • aftercare acknowledgement
  • consent for personal data processing
  • emergency contact information
  • treatment suitability declarations

Failure or refusal to complete the required documentation may result in services being declined.

Appointment Bookings

Appointments are available by prior reservation only.

Appointment requests remain subject to confirmation by ToneTrendz.

Clients are encouraged to arrive approximately 10 minutes before their scheduled appointment.

Late arrival may reduce available treatment time or require rescheduling.

Cancellation Policy

Appointments may be cancelled or rescheduled without charge when sufficient notice is provided.

Where an appointment is cancelled or rescheduled with less than 24 hours' notice, ToneTrendz reserves the right to:

  • charge a cancellation fee;
  • deduct the missed session from a prepaid package;
  • require prepayment before accepting future bookings.

Repeated cancellations or no-shows may result in refusal of future bookings.

No-Show Policy

Clients who fail to attend a confirmed appointment without prior notice may:

  • lose the appointment;
  • forfeit the prepaid session;
  • be required to prepay future appointments.

Prices

All prices are displayed in United Arab Emirates Dirhams (AED) and are not inclusive of VAT.

Prices may change without prior notice.

The applicable price shall be the price confirmed at the time of booking or purchase.

Refund Policy

Due to the nature of cosmetic and personal care services:

Completed treatments, consultations and services are non-refundable once they have been performed.

Clients acknowledge that treatment outcomes vary between individuals and that payment is made for the professional service provided rather than for a guaranteed result.

Nothing in this policy limits any rights that cannot lawfully be excluded under applicable UAE law.

Treatment Packages

Where treatment packages are offered:

  • unused sessions remain subject to the package conditions;
  • packages are generally non-transferable unless approved by ToneTrendz;
  • package validity periods will be communicated at the time of purchase;
  • missed appointments may result in forfeiture of the scheduled session in accordance with our Cancellation Policy.

Treatment Results

Individual results vary.

Treatment outcomes depend on numerous factors including:

  • age;
  • genetics;
  • lifestyle;
  • nutrition;
  • hydration;
  • hormonal influences;
  • skin characteristics;
  • body composition;
  • adherence to aftercare instructions.

Accordingly, ToneTrendz makes no guarantee regarding:

  • weight reduction;
  • fat reduction;
  • body measurements;
  • cellulite reduction;
  • skin improvement;
  • duration of results.

Retail Products

For hygiene, safety and product integrity reasons, ToneTrendz does not accept returns or exchanges of cosmetic or skincare products that have been:

  • opened;
  • used;
  • tested;
  • tampered with;
  • altered;
  • damaged after purchase;
  • supplied without original packaging;
  • supplied with broken security seals;
  • supplied with missing components.

Products may be eligible for replacement or refund only where:

  • they were supplied incorrectly;
  • they were defective at the time of delivery;
  • they were damaged before collection or delivery; or
  • a refund or replacement is otherwise required under applicable UAE law.

Clients should inspect products promptly after purchase and notify ToneTrendz of any issues as soon as reasonably practicable.


Website Content

Although every reasonable effort is made to ensure that information published on this website is accurate and current, ToneTrendz makes no warranties or representations regarding:

  • completeness
  • accuracy
  • reliability
  • suitability
  • availability
  • uninterrupted operation

Website content may be updated or removed without prior notice.


Certain images appearing on our website may be digitally created, enhanced or generated using artificial intelligence for illustrative or marketing purposes.

Unless expressly stated, such images should not be interpreted as depicting actual clients or guaranteed treatment results.

Third-Party Links

This website may contain links to third-party websites, including booking providers, Google Maps, WhatsApp, and social media platforms.

ToneTrendz has no control over external websites and accepts no responsibility for their content, privacy practices, availability, or security.

Intellectual Property

Unless otherwise stated, all content contained on this website—including text, branding, logos, graphics, photographs, videos, icons, layouts, and design elements—is the intellectual property of ToneTrendz or used under appropriate licence.

No material may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Photography and CCTV

Photographs may be taken for clinical records only with the client's consent.

Separate consent will be obtained before any image is used for:

  • website publication;
  • social media;
  • printed marketing;
  • advertising.

Clients may refuse marketing photography without affecting their treatment.


For the safety and security of our clients, staff and premises, CCTV may operate in reception and other common areas where permitted by law.

Treatment rooms are intended to remain private unless otherwise disclosed.

Limitation of Liability

To the fullest extent permitted by applicable law, ToneTrendz shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising from:

  • reliance on website information
  • interruption of website availability
  • technical failures
  • booking interruptions
  • third-party services
  • viruses or malicious software
  • inaccurate information submitted by users

Nothing contained within this Legal Notice excludes any rights that cannot legally be excluded under applicable UAE law.

Governing Law

This website and its contents shall be governed by the laws of the United Arab Emirates.

Any dispute arising from the use of this website shall be subject to the competent courts of Dubai unless otherwise required by applicable law.